Shipping Information

All in-stock items are dispatched within 2–3 business days of order placement (excluding weekends and public holidays).

 

You will receive an email with tracking information once your order is shipped.

 

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Delivery Times & Rates

For Jabodetabek:

• Courier: JNE

• Delivery Time: 1–3 business days

• Rate: IDR 10,000/kg (under 10 kg)

• Flat Rate: IDR 100,000 (for orders above 10kg)

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For Locations Outside JABODETABEK in Indonesia:

• Courier: JNE

• Delivery Time: 3–5 business days

• Rate: IDR 30,000/kg (under 10 kg)

• Flat Rate: IDR 210,000 (for orders above 10kg)

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For International Orders:

Please contact our Admin at hello@terartai.com for shipping details.

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Need it faster?​

If you're in a rush, reach out to our Admin at hello@terartai.com for expedited or express shipping options. Additional charges may apply.